Thank you for visiting and shopping at BV Outdoor. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation. We will send you an email notification when your order has been shipped. Please note that we do not ship or deliver on weekends or public holidays.
All orders are processed within 1-3 business days after receiving your order confirmation. We will send you an email notification when your order has been shipped. Please note that we do not ship or deliver on weekends or public holidays.
2. Domestic & International Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Delivery Time: Once your order has been dispatched, please allow approximately 7 to 15 business days for your package to arrive.
- Customs Clearance & Delays: For international shipments, packages are subject to customs processing. Please be aware that customs clearance may cause unexpected delays beyond our control. We appreciate your patience during this process.
3. Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours. You can track your package directly through the carrier's website.
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours. You can track your package directly through the carrier's website.
4. Customs, Duties, and Taxes
BV Outdoor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
BV Outdoor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
5. Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as "Delivered" by the carrier. If your tracking information shows that your package was delivered but you did not receive it, please contact the shipping carrier directly to file a claim.
We are not responsible for lost or stolen packages confirmed as "Delivered" by the carrier. If your tracking information shows that your package was delivered but you did not receive it, please contact the shipping carrier directly to file a claim.
6. Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
If you have any questions regarding our Shipping Policy, please contact us:
- Email: mailto:support@bvoutdoor.com
- Phone: +86 19875604184
- Address: Qixi Building 701, Kexue Avenue, Huangpuqu, Guangzhou, 510000, China